Delivery Options
For those unable to collect, we are pleased to still be able offer both our free standard delivery and next day delivery options.
Standard Delivery
Our free standard delivery is sent with Royal Mail and usually aims to deliver orders within 2-5 working days.
Please note that due to Coronavirus, Royal Mail are running with delays to deliveries, so our standard delivery service can take longer than 5 days and we are unable to offer any guarantees regarding delivery timeframes.
Please note that this service is not tracked, so for urgent orders required by a specific date, we highly recommend next day delivery.
Next Day Delivery
If you’re in urgent need of your poster, we can offer a nationwide next day delivery service for just £8.95.
You'll need to have ensured you've placed your order by 2pm, although due to the ongoing Coronavirus pandemic we are not able to ensure all orders will be dispatched the same day.
Next day deliveries are usually made by either APC, Royal Mail or our own in-house courier.
Next day deliveries will usually arrive before 6pm the following working day, although during these difficult times there is a possibility of unforeseen short term delays.
Some remote areas may take an extra day to arrive, or cost a little more. Please refer to the list below, and contact us for more details.
Same Day Central London Delivery
Whilst we are are encouraging customers to collect, or to use our next day or standard delivery services, we are now in a position to be able to offer our same day service on request.
Please contact the team to discuss your requirements, as early as possible to avoid disappointment.
Remote areas
Deliveries to Highlands, Northern Ireland, Isle of Wight are at additional cost, and these areas and the following postcodes may take an extra day to arrive.
AB10/56 - BT1/94 - DD6/11 - DG1/16 - DN21/22 - DT1/11 - FK8/21 - GY1/9 - ZE1/3 - LL35/78 - ML12 - PA20/78 - PH1/44 - HS1/9 - IM1/99 - IV1/56 - KA3/30 - KW1/17 - KY8/16 - LA8/23 - LD3/6 - PO30/41 - SY4/25 - TD1/15 - WR6/15
Amended opening hours and collection
We have now re-opened our shop for the collection of orders, between 10am-2pm, Monday-Friday.
However, please note that our out of hours collection facility at the Clarence Centre reception is closed until further notice due to Coronavirus.
Our customer service team will continue to be available from 9am-6pm, Monday-Friday.
Please use the LiveChat feature on our website, call 020 3005 4495 to speak to our customer service team team or email hello@captaincyan.com
Collect free from our shop
Same Day Delivery Zones
We are beginning to restart our same day delivery service, which is currently available on request only.
You can find a list of our same day delivery zones below. If your postcode is not included on the list, but you need an urgent same day delivery, please get in touch with the team and we'll see what we can organise for you!
Zone A:
SE1 | SE11 | SW1 | W1 | WC1 | WC2 | EC1 | EC2 | EC3 | EC4 | N1C
Zone B:
SE5 | SE14 | SE15 | SE16 | SE17 | SW3 | SW7 | SW8 | SW9 | NW1 | N1 | E1
Zone C:
E2 | E14 | E16 | E20 | NW6 | NW8 | W2 | W8 | W11 | W14 | SW5 | SW6 | SW9 | SW10 | SW11
International Delivery
We can also ship Internationally.
Posters are sent with Royal Mail and can either be sent tracked or untracked, with prices starting from £5.50.
Larger items, such as roller banners, are sent with either UPS or TNT.
Please contact the team either via LiveChat or email for International delivery prices.
Sustainability
As part of our commitment to reducing our environmental impact, we aim to complete all London deliveries using our own electric assist cargo bike. For larger or bulky deliveries, we work with a third-party cargo bike courier who deliver using a trailer, so an additional cost can apply for over-size items.